Privacy Policy

Introduction

Welcome to Xentree ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website xentree.com and use our AI-powered experiential learning platform.

We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This policy outlines our practices concerning the collection and use of your information.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number)
• Account credentials (username, password)
• Profile information and preferences
• Learning progress and performance data
• Communications with our support team

Automatically Collected Information

When you use our platform, we automatically collect certain information:

• Device and browser information
• IP address and location data
• Usage patterns and interaction data
• Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for various purposes:

• Provide and maintain our learning platform
• Personalize your learning experience using AI
• Track your progress and adapt content to your needs
• Communicate with you about your account and our services
• Improve our platform and develop new features
• Ensure security and prevent fraudulent activities
• Comply with legal obligations

AI and Data Processing

As an AI-powered platform, Xentree uses artificial intelligence to enhance your learning experience:

• AI algorithms analyze your learning patterns to provide personalized recommendations
• Machine learning models adapt content difficulty based on your progress
• Natural language processing helps understand your queries and provide relevant assistance
• All AI processing is designed to protect your privacy and follows data minimization principles

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• Service Providers: Trusted third-party companies that assist us in operating our platform
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: When you have given explicit consent for sharing

Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection practices

Your Rights and Choices

You have several rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at [email protected].

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for basic platform functionality
• Analytics Cookies: Help us understand how you use our platform
• Preference Cookies: Remember your settings and preferences

You can control cookie preferences through your browser settings.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers, including compliance with applicable data protection regulations.

Children's Privacy

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: